Refund Policy
Last updated: October 26, 2026
Purchases of Sylen are processed by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds are handled by Paddle under the Paddle Refund Policy.
How to request a refund
Visit paddle.net to request a refund, or use the support link in your Paddle receipt email.
If something isn’t working
If a technical problem stops you from using what you paid for, please email us first at support@sylen.app so we can try to fix it. If we can’t resolve it, you can contact Paddle as described above.
After a refund
Once a refund is issued, access to your path and results ends.
Your rights
Nothing in this policy limits mandatory rights you have under the consumer laws of the country where you live.